Amazon Warehouse Search & Useful Links

Useful Amazon Pages

Here are some useful (but sometimes difficult to locate) pages on Amazon:

Customer Service

Account Preferences and Privacy

Order Information

Payment Issues and Restrictions Returns Information

Items shipped from, including Amazon Warehouse, can be returned within 30 days of delivery, with some exceptions:

  • For information about products that can’t be returned, see Items that Can’t be Returned.
  • To determine if a product sold by has a longer return timeline, locate the product type below. If the product type isn’t listed or doesn’t state another returns time frame, our standard 30-day return policy applies.
  • While most sellers offer a returns policy equivalent to Amazon’s, some seller returns policies may vary. If the seller’s listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by that are outlined on this page. For more information about returning to third-party sellers, see Returns to Third-Party Sellers.
  • For products purchased from the Amazon Global Store, see Amazon Global Store Returns.
  • For information on refund timing, see Refunds.
  • If you have returned an item to Amazon by mistake or included something not intended for Amazon in a return, see Mistaken Returns.

Buying Large and Bulky Items

When you buy a large item on, you can customize your delivery experience by setting your delivery preferences and selecting a preferred delivery date. offers a number of large, heavy, and bulky items that are delivered by a specialized shipping and delivery handling network.

If your item qualifies as a large item and is eligible for our FREE Scheduled Delivery, you will see a label that says FREE Scheduled Delivery and available delivery dates on the product detail page. You can select a delivery date and time for your assembly or installation services and scheduled delivery at checkout. For more information about Scheduled Delivery, go to Scheduled Delivery.

If your item and delivery address are eligible, you see the option to add assembly or installation services to your cart when you add an item from the product detail page.


  • Large items delivery and assembly services do not qualify for Prime FREE Two-Day Shipping. For a list of Prime eligible items, go to Amazon Prime Shipping Benefits – Eligible Items & Addresses.
  • An adult signature is required for large items delivery depending on your delivery service options.
  • Certain restrictions prevent us from shipping certain products to all geographical locations in the U.S. The locations include U.S. territories, protectorates, P.O. Boxes, Amazon Lockers, military installations (APO/FPO addresses), and diplomatic posts (DPO addresses). For more information, see Shipping Restrictions for Large Items.
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